Does Agile IT handle delivery, setup, and configuration?

Yes. For AgileMANAGED clients, hardware is delivered, configured, and deployed as part of the managed service. Devices arrive ready to use, not unconfigured.

AgileEQUIP · Standardised Technology

Managed devices, standardised equipment, and the right recommendation for your environment.

Q: Can I purchase hardware from Agile IT without being an AgileMANAGED client?

We primarily supply hardware as a complement to managed services, because the recommendation is shaped by what we know about your environment. For non-clients, hardware supply can still be discussed.

Q: How do I know when it is time to replace equipment?

Proactive monitoring tracks device age and health. Equipment refresh recommendations are raised as part of the periodic technology review, so replacements are planned and budgeted rather than reactive.

Device management and consultative equipment supply as part of AgileMANAGED. Not transactional reselling.

Clean modern workstation with a laptop and dock, Agile IT standardises and manages devices as part of AgileMANAGED.

The approach

Standardised technology in a managed environment

Agile IT manages and standardises the devices across your environment as part of AgileMANAGED. Where new equipment is needed, we recommend what fits the client's business, not the cheapest option or whatever happens to be available.

Managed devices are enrolled, configured and maintained as part of the service. Equipment recommendations are shaped by what we already know about your environment.

What we manage and supply

Managed devices and equipment categories

Workstations and laptops

Business-grade workstations, laptops and desktops, all running Windows 11 Professional.

Servers

Server equipment and hosted server solutions, specified for the workloads that depend on them.

Networking hardware

Routers, firewalls, switches and Wi-Fi access points, selected to be managed properly, not just installed.

Peripherals

Screens, keyboards, mice and the day-to-day equipment that keeps people working comfortably.

Telephony equipment

Telephony and unified communications equipment, delivered through AgileVOICE.

Specialist software

For solutions outside our core scope, we act as a consultant on your behalf to evaluate third-party options.

How recommendations work

Two paths, depending on the need

Existing clients, routine needs

We use existing knowledge of your environment to recommend without a discovery call. A quote is provided promptly for items like additional laptops, replacement workstations, or standard equipment.

New projects or significant changes

An on-site or Teams discovery meeting to discuss requirements, risk, security and budget. We provide a single recommended solution, possibly with minor options, rather than a stack of competing proposals.

Why we work this way

The cheapest option is rarely the right one

A device that does not fit the environment becomes the next support problem. Recommending well is part of taking responsibility.

Recommendations are shaped by what we already know about your systems
We will tell you when something is not worth buying
For specialist solutions, we evaluate third-party options on your behalf rather than pretending to expertise we do not have

Questions

Standardised Technology FAQs

Can I purchase equipment from Agile IT without being an AgileMANAGED client?

We primarily supply and manage equipment as part of AgileMANAGED, because the recommendation is shaped by what we know about your environment. For businesses that are not yet managed clients, equipment supply can still be discussed, reach out and we will work out the right approach.

What brands do you supply?

We recommend business-grade equipment and are not locked to a single brand or distributor. The recommendation is shaped by your needs, your budget, and what will work best in your environment, not by margin or rebate. We will tell you which brands we are recommending and why.

Do you handle delivery, setup, and configuration?

Yes. For AgileMANAGED clients, equipment is delivered, enrolled into the managed environment, configured, and deployed as part of the service. For project-based refreshes, setup and configuration is scoped and quoted as part of the project. Devices are not shipped to you unconfigured, they arrive ready to use.

What happens when something under warranty fails?

Agile IT manages warranty and support coordination on your behalf. You call us, not the manufacturer. Where hardware needs to be replaced or repaired, we manage the process and keep the disruption to the business as short as possible.

How do I know when it is time to replace equipment?

Proactive monitoring as part of AgileMANAGED tracks the age and health of managed devices across your environment. We raise standardised equipment refresh recommendations as part of the periodic technology review, so replacements are planned and budgeted, not reactive and rushed.

From AgileINSIGHTS

Managed devices, standardised equipment, and the right recommendation for your environment.

Standardised technology in a managed environment