Client PortalSeptember 2026
What to do in the first hour of a cyberattack
If your business is hit by a cyberattack, the first hour decides how bad it gets. The calm, correct order of steps, what not to touch, and where to report it in Australia.
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AgileINSIGHTS
Technology insights, security guidance, and practical thinking for businesses across Melbourne and the Mornington Peninsula.
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Security
Security
August 2026
How to stop scammers sending email in your business name
With no hacking at all, a scammer can send an email that looks like it came from your domain and invoice your clients. Three DNS records (SPF, DKIM and DMARC) stop it, and most businesses have the third one set wrong.
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Security
August 2026
Passkeys explained, and whether your business should switch
Passkeys replace the password with the fingerprint, face or PIN that already unlocks your device. They cannot be phished, they are free with Microsoft 365, and the Essential Eight now expects them for privileged accounts.
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AI
August 2026
Your AI note-taker joined the meeting. Who can see the recording?
AI note-takers capture every word and store it somewhere. Who can read it depends on the tool, and in Australia consent depends on the state. What to check before a bot joins a client meeting.
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AI
August 2026
The Good, The Bad and The Bot
An honest, been-there take from a small business owner on what actually using AI has taught us: what genuinely helps, what bites, and the bot that quietly built this website and its tools.
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AI
August 2026
We rebuilt our own website with AI. Here is what actually happened.
The honest behind-the-scenes of rebuilding this website with AI: what it did brilliantly, where the real limits are, and how we kept it safe. We tried it on ourselves first.
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Managed IT
August 2026
The cheapest laptop is rarely the cheapest outcome
The retail laptop that looks like a bargain often costs more once it is licensed, secured and managed. Why total cost of ownership beats the shelf price, and why to talk to your IT partner first.
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News
July 2026
Inside the fit-out at our new Mornington office
A photo update from Free Form: the shell is now a workspace, with the carpet down, the C lit, a kitchen in and the shared deck taking shape. We are nearly ready to open.
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How we work
August 2026
When is your business ready to take IT seriously?
A note from Linden Jackson on the five stages every business moves through with its IT, from doing it yourself to running it properly, and how to recognise the one you are in.
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News
July 2026
The Mornington Peninsula Small Business Festival, and a big August for local business
The Small Business Festival runs all August, alongside two events we are proud to sponsor: the B.I.T.E Business Conference and the Frankston & Mornington Peninsula Business Festival. What is on, and where to find us.
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AI
July 2026
From chatbot to agent: what Anthropic's finance AI release means for your business
Anthropic released ten ready-to-run Claude agents for finance and put Claude inside Excel, Word and PowerPoint. The shift from chatbot to agent matters for every business, not just investment banks.
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Security
July 2026
Quishing: the QR code scam your email filter cannot see
You scan a few QR codes a week without thinking. Attackers built a whole scam around that habit, and it slips past the filters that catch dodgy email links. The three habits that keep your team out of it.
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Security
July 2026
How to answer cyber insurance renewal questions without voiding your policy
Applications got longer for a reason. What each new section is really asking, how to answer without overstating your controls, and the 30-day checklist to run before you submit.
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AI
July 2026
Prepare your Microsoft 365 permissions before a Copilot rollout
Copilot reads files using each person's existing permissions, and in most tenants those have drifted wider than anyone has mapped. The audit to run before you switch it on.
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Security
July 2026
5 Microsoft 365 settings worth checking in your tenant
Microsoft tightened its defaults, but the changes do not apply to older tenants. Five settings worth a look: sharing links, external forwarding, app consents, audit logs and MFA.
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Managed IT
July 2026
Why bad onboarding is the real cause of messy offboarding
A clean staff exit is decided on the first day, not the last. The onboarding shortcuts that make offboarding take three weeks, and how to close them before the next resignation.
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Security
June 2026
Guardz Elite: a compliance step-up for AgileSECURE
Guardz has added an Elite tier above the Ultimate plan behind AgileSECURE. What it adds, outbound email DLP and encryption, deeper telemetry and forensics, and which businesses with compliance obligations actually need it.
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Security
June 2026
What we learned running our first SecureVIC webinar
A recap of the first SecureVIC for Business webinar with GRC consultant Nikita Raina of Secura Advisory: cyber security as a shared responsibility, where your obligations come from, the gap between doing and proving, SMB1001 and AI policy for SMBs.
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Security
June 2026
How managed IT, security and governance fit together
Where IT support fits, why security still feels reactive even when the tools are in place, what layered security actually means, and where the Australian SMB1001 framework comes in.
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Managed IT
2026
Upgrading to nbn full fibre: what FTTP means for your business
Full fibre is reaching more business addresses. What an FTTP upgrade actually changes, the business-grade service worth asking for, and how to plan the switch without disrupting your trading day.
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AI
2026
10 uses of Microsoft 365 Copilot for an Australian SMB
Most people know Copilot exists. Fewer have a clear picture of what it does day to day. Ten really useful things it can do for a business already on Microsoft 365, no buzzwords.
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Security
2026
Why MFA alone will not stop a session cookie hijack
MFA protects the login, not the session that comes after it. How attackers bypass MFA by stealing session cookies, and the layered controls Australian SMBs need to stay protected.
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Security
2026
Could you move your data tomorrow if you had to leave your backup provider?
Vendor lock-in puts your data at risk. Why every Australian SMB needs a backup exit strategy that keeps data portable, costs predictable, and migrations safe.
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How we work
2026
The year we grew 36% and made $4,000
The talk I gave at SMBiT Professionals in October 2024 about a year that looked great on revenue and almost flat on profit, and what it taught me about running a business honestly.
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Security
2026
That recruiter message on LinkedIn might not be a recruiter
A fake recruiter message is one of the cleanest social engineering tricks going around. How to spot the pattern, and the simple defaults that stop the scam cold.
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How we work
2026
Smart EOFY tech spending: what to buy before 30 June (and what to skip)
End of financial year is when good tech decisions get rushed and bad ones get rationalised. A practical view of where EOFY tech spend is well worth doing, and where it is not.
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Security
2026
That browser add-on is a software vendor sitting inside your browser
Browser extensions hold broad permissions and sit right inside your team's daily workflow. A 5-minute security check that stops the bad ones from getting in.
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Security
2026
Still running Windows 10? You are now unsupported
Windows 10 support ended on 14 October 2025. If your business is still running it, every machine is now an operating system that no longer receives security updates. What that means, and what to do.
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Security
2026
Lock your computer when you walk away: the security habit most teams skip
The cheapest, fastest cyber security control a business has is locking the screen when you stand up. Why it matters more than people realise, and how to make it stick.
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Managed IT
2026
The legacy debt audit: finding the three oldest risks in your server room
Old gear that has quietly become a dependency is the most dangerous thing in a server room. A short audit that finds the three oldest, highest-risk systems before they cause downtime.
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Security
2026
Guardz Ultimate now uses Check Point for email security: what it means for AgileSECURE
The email layer of the security stack our clients run on just got materially better. No project work, no extra cost. Here is what changed and why it matters.
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AI
2026
Microsoft 365 Copilot now includes Anthropic Claude: what it means for business AI
Copilot now offers Claude Opus 4.7 alongside the OpenAI models. The headline is model choice; the bigger story is that the security envelope stays the same.
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Security
2026
Cyber security best practices for MSPs: a summary of the Guardz guide
A short summary of the Guardz guide to MSP cyber security best practices, with Agile IT’s commentary on what it means for the businesses we look after.
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AI
2026
Microsoft 365 Copilot is now the simple, secure way to use AI in your business
The data stays in your tenant. The AI lives in the apps your team already uses. Why Copilot is the path most Microsoft 365 SMBs have been waiting for.
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How we work
2026
How working with Dijital Team makes Agile IT a better service partner
How Dijital Team gives Agile IT depth of capacity to serve clients, and how their Better Business Pathway program helps us keep improving how we run.
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Security
2026
EDR installed is not EDR working: why we chose Guardz Ultimate for Microsoft 365
Why Agile IT chose Guardz Ultimate to overlay our clients’ Microsoft 365 environments, and why an installed EDR is not the same as a working one.
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How we work
2026
Switching Managed IT Providers: What to Ask and How It Works
A practical guide to switching your managed IT provider: what to ask, what a clean handover looks like, and the red flags during the transition.
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How we work
2026
What Should Managed IT Cost a Melbourne SMB in 2026?
Real per-user pricing for managed IT in Melbourne and the Mornington Peninsula, what should be included, and the hidden costs to watch for in a quote.
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How we work
2026
Microsoft 365 Business Premium vs Standard for a 20-Person Firm
The headline difference between Business Standard and Business Premium, the four security features Premium adds that matter, and when each plan is the right call.
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News
2026
Agile IT joins the IT Nation Evolve peer group
Agile IT and Managing Director Linden Jackson have joined IT Nation Evolve, a structured peer group of managed IT businesses, and what that means for the clients we look after.
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News
2026
Linden Jackson is attending Catalyst in Sydney
Our Managing Director is heading to Catalyst on 3 June 2026, an event for MSP business owners, with all ticket proceeds donated to the charity Plate It Forward.
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Managed IT
2026
Why we standardise the technology stack and the hardware
A consistent, deliberately chosen set of platforms and business-grade hardware is not a limitation, it is what makes IT fast to support, secure and predictable to budget.
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News
2026
Agile IT is sponsoring the B.I.T.E Conference 2026
Agile IT is a proud sponsor of the B.I.T.E Business Conference 2026, the Mornington Peninsula and Frankston region’s premier event for business owners and leaders.
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News
2026
Agile IT joins the Frankston Business Chamber
Agile IT is a 2026 Corporate member of the Frankston Business Chamber, supporting the Chamber and engaging more with the local Frankston and Mornington Peninsula business community.
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How we work
2026
Why Agile IT gives back
A short note from Linden on why a small Mornington Peninsula IT business backs two charities, Opportunity International Australia and Fusion Mornington Peninsula, and the shape of work we look for.
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News
2026
Watching the new office take shape
A photo journey of the build at Free Form, Mornington, and a short reflection from Linden and Letecia on what it has meant after eighteen years of running Agile IT.
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How we work
2026
What happens in an Agile IT discovery conversation
Inside an initial discovery conversation with Agile IT, on-site or Microsoft Teams, 45 to 60 minutes, five themes, no quote pushed. Here is the structure and how we keep to time.
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AI
2026
Which AI and what is safe? A guide for business owners
AI tools are everywhere and business owners are overwhelmed. Why you need a strategy before your staff make the choice for you, and where to start if you are on Microsoft 365.
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News
2026
Our new home at Free Form, Mornington
Agile IT is moving to a new permanent home at C6/41 Watt Rd, part of the Free Form development on the Mornington Peninsula. Here is why.
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AI
2026
It is time to govern your team's AI use
Most businesses have staff using AI tools at work every day. The question is not whether they use them. The question is whether you know what they are doing with them.
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Security
2025
7 Unexpected Ways Hackers Can Access Your Accounts
Cybercriminals use lesser-known tactics like cookie hijacking, SIM swapping, deepfakes and AI-powered phishing. Here is how to stay safe.
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Security
2025
Can you remove your data from the Dark Web?
Once stolen data reaches the dark web, complete removal is nearly impossible. Learn proactive strategies to protect your business.
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Managed IT
2025
IT Support Frankston: Keeping Your Business Secure, Productive, and Ready for the Future
Local IT support for Frankston businesses: proactive monitoring, cybersecurity, Microsoft 365 expertise, and a small dedicated team who know your business.
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Security
2025
Your team thinks they can spot phishing. That is the problem.
Confidence and accuracy are not the same thing. The most effective phishing attacks exploit trust, not ignorance. Here is what actually works to reduce the risk.
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Managed IT
2025
Reactive IT support is not a cost saving. It is a cost deferral.
The argument for staying with ad-hoc IT support usually comes down to cost. Here is why that calculation is wrong, and what proactive management actually changes for a business.
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Security
2025
Think Your Team's Too Smart to Get Phished? Think Again.
86% of employees believe they can spot phishing emails, but more than half have still been tricked. Confidence is the vulnerability.
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Managed IT
2025
What managed business connectivity actually buys you
A residential internet mindset does not survive a multi-site, hybrid, cloud-first business. What managed connectivity changes, and when it matters.
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Productivity
2025
Your phone system already lives in Microsoft 365. Here is what changes when you use it.
For most businesses on Microsoft 365, the phone system is already half-built. Teams Calling unifies voice, video, chat, and meetings in one place.
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Security
2025
SMB1001: the cyber security framework built for small business
Most cyber security frameworks were designed with large enterprises in mind. SMB1001 is different. Here is what it is, why it matters for businesses, and how AgileSECURE is aligned to it.
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Security
2025
Why Every Business Should Use a Password Manager
Password managers store complex, unique credentials in an encrypted vault. Less risk, better productivity, smoother onboarding, and stronger access control.
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Security
2025
Why is the SMB1001 Security Standard Important?
SMB1001 is a practical cybersecurity standard built for small business, with five progressive levels that scale with your business as it grows.
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Security
2024
Beware that support call, it could be a ransomware scam
Scammers pose as IT helpdesk via phone or Teams to take over devices and launch ransomware. How to spot it and protect your business.
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Security
2024
Security: does your business have old logins for ex-staff?
Unused logins for departed employees are a ticking time bomb. Audit accounts, revoke access, and stop paying for software you no longer use.
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Security
2024
New phishing scam is smarter than ever: here's how to protect your business
Microsoft warns of phishing attacks abusing trusted SharePoint and OneDrive features to deliver fake login pages. Here's how to defend against it.
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Security
2024
A third of all data loss is caused by problems with backups
Backup tools aren't always reliable. A third of data losses come from backup issues, and half of businesses still pay ransoms instead of recovering.
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Security
2024
Why Cybersecurity Should Be a Top Priority for Every Australian Business Owner
Australian SMBs face sophisticated cyber threats: phishing, ransomware, breaches. Here is why cybersecurity needs to be a board-level priority, not just IT.
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Managed IT
2024
What Makes a Great IT Partner?
A great IT partner goes beyond technical support: understanding your business, your culture, and your growth plans so technology actually supports the business.
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Security
2024
Are Your Employees Reporting Security Issues Fast Enough, Or Even at All?
Less than 10% of employees report phishing emails to their security team. Why fast reporting matters and how to build a culture that supports it.
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Security
2024
Securing a hybrid team without making it harder to work
The real cyber risks of hybrid work are structural, not individual. The five controls that actually matter, and why MFA on its own is not enough.
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Security
2023
7 Advantages of Adopting a Defence-in-Depth Cybersecurity Strategy
Layered cybersecurity protects against sophisticated threats. Seven advantages of defence-in-depth: enhanced protection, early detection, and more.
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Productivity
2023
Do You Still Believe in These Common Tech Myths?
Overnight charging damages batteries? Macs cannot get viruses? Incognito mode hides everything? Four persistent tech myths, debunked.
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Managed IT
2023
Handy Checklist for Handling Technology Safely During a Home or Office Move
Moving offices or homes? Use this checklist for backing up data, organising cables, packing devices, and testing everything once you arrive.
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Security
2023
How to Use Threat Modelling to Reduce Your Cybersecurity Risk
Threat modelling identifies vulnerabilities and helps businesses prioritise risk management before incidents happen. Here is how to run one.
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Managed IT
2023
Benefits of Outsourcing my Business IT Services and Support
Outsourcing IT provides flexibility, better service levels, access to current technology, and cost savings compared to building an in-house team.
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Managed IT
2023
Why Agile IT Solutions Is Your Managed Service Provider Choice
Agile IT delivers people-focused managed services in Melbourne and the Mornington Peninsula: comprehensive IT, proactive monitoring, responsive support.
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Security
2023
Why Should I Worry About IT Security?
Small business face data breaches, ransomware, phishing scams and compliance penalties. Why IT security cannot be treated as someone else's problem.
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Security
2022
Top 5 Cybersecurity Mistakes That Leave Your Data at Risk
Five common cybersecurity mistakes: no MFA, shadow IT, antivirus-only thinking, no device management, and inadequate staff training.
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